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At Elvathread, managed by Rendent Ventures, we place the highest priority on safeguarding your personal information. Your privacy is not just a policy—it’s a promise. We handle every piece of data you share with respect, transparency, and a strong commitment to your trust.  

In this Privacy Policy, the terms “we,” “our,” and “us” refer to Rendent Ventures, while “you,” “your,” “user,” or “users” apply to anyone visiting or making purchases from Elvathread. This document outlines how we collect, use, and protect your information to ensure a secure and seamless shopping experience.  

By continuing to use our platform, you agree to the practices described in this policy. If you do not agree with any aspect of it, we respectfully recommend discontinuing your use of our website.  

Collected User Information  

To provide a secure, efficient, and personalized user experience, we collect certain types of information during your interaction with our website. This data helps us improve functionality, customize content, and ensure seamless service delivery.  

Personal Information You Provide  

We may collect personal identification details such as your full name, contact number, and email address. Additionally, we gather your billing and shipping addresses to ensure accurate and timely delivery of your orders. Payment-related information is also collected solely to process transactions securely and efficiently.  

Browsing & Interaction Data  

We collect information on how you engage with our website, including the pages you view, searches you perform, and your purchase history. This also includes your interactions with features, promotional content, and advertisements. Details about your browsing behavior, previous orders, and preferences help us understand your needs better and improve your overall shopping experience.  

Device & Technical Information  

We may collect technical information such as your IP address, browser type and version, device specifications, and operating system details. If permitted, we may also access your approximate location to enhance your experience. In addition, we collect insights related to your site usage, including performance metrics and interaction patterns, to strengthen platform security, improve functionality, and ensure smooth and efficient navigation across all devices.  

Cookies & Tools  

We use various technologies and tools designed to personalize your browsing experience, making it easier to discover products that match your interests. These features enhance website functionality, streamline navigation, and improve overall usability. By understanding user preferences and analyzing browsing patterns, we aim to deliver more relevant content and recommendations. All data collected through these tools is handled with care, stored securely, and managed in full accordance with this Privacy Policy.  

How We Use Your Information  

We collect and use your personal data with the sole purpose of improving your experience and ensuring the safe, smooth, and efficient operation of our platform. Your information is handled responsibly and only used for the purposes outlined below:  

  • Order Processing and Customer Support   
    To complete purchases, arrange deliveries, manage returns, and provide timely support when needed.   
     
  • Personalized Shopping Experience   
    To tailor product recommendations, enhance navigation, and deliver content that aligns with your preferences.   
     
  • Promotional Updates and Offers   
    To inform you about new arrivals, exclusive deals, and promotional campaigns—only if you have opted to receive such communications.   
     
  • Platform Security and Fraud Prevention   
    To detect suspicious activity, protect your account, and ensure a secure environment for all users.   
     
  • Legal and Regulatory Compliance   
    To comply with legal obligations, regulatory requirements, and industry standards that govern our operations.  

We are committed to using your information solely for the purposes described in this policy. Your personal data is never sold or exploited for commercial gain.  

Sharing Your Information  

We do not sell or trade your personal information. However, in order to operate smoothly and deliver essential services, we may share your data with trusted parties under strict confidentiality and purpose-driven conditions. These include:  

Authorized Service Providers  

We may share necessary details with reliable third parties such as shipping carriers, payment gateways, and customer support providers who help fulfill your orders and enhance your experience.  

Legal and Regulatory Authorities  

Your information may be disclosed when required by law, in response to legal processes, or to prevent fraud, enforce our policies, or protect the rights and safety of our users and business.  

Business Partners and Affiliates  

In some cases, we may share limited data with affiliated partners involved in delivering services, strictly for operational purposes and in full compliance with this Privacy Policy.  

Cookies and Tracking Technologies  

We use cookies, web beacons, and similar technologies to enhance your browsing experience and deliver a smoother, more personalized interaction with our website. These tools help us:  

  1. Understand how users navigate the platform and improve overall usability  
  2. Provide tailored product recommendations based on browsing behavior  
  3. Monitor site performance and identify technical issues for quick resolution  

You have the option to manage or disable cookies through your browser settings. Please note that certain features of the website may not function as intended if cookies are turned off.  

Data Storage and Security  

We take your data security seriously and implement industry-standard measures to protect your information from unauthorized access, loss, misuse, or alteration. These safeguards include SSL encryption, secure server infrastructure, and strict access controls to ensure that only authorized personnel can access your data. 

Data Retention and Storage  

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations. In most cases, data is stored for a period of 8 to 12 months following your last interaction with our website.  

In certain cases, we may need to retain information for a longer period to comply with legal, tax, or regulatory obligations. Once the applicable retention period has ended, your data is either securely deleted or anonymized to protect your privacy.  

If you would like us to delete your personal information earlier, you can submit a request using the contact details provided in this policy. We will review and respond to your request in accordance with applicable laws.  

Your Rights And Choices  

As a valued user, you have control over how your personal data is collected, used, and managed. We are committed to ensuring transparency and giving you the ability to make informed choices. You have the right to:   

  • Access and Update Your Information   
    You can view or modify your personal details anytime through your account settings.   
     
  • Request Data Deletion   
    You may request the removal of your personal information from our records, subject to legal and regulatory requirements.   
     
  • Manage Marketing Preferences   
    You can opt out of receiving promotional communications at any time by following the unsubscribe instructions in our emails or updating your preferences.   
     
  • Control Cookies and Tracking Tools   
    You can manage or disable cookies through your browser settings. Please note that doing so may affect certain website features.  

If you wish to exercise any of these rights, please feel free to contact us at the email address provided below:  

rendentventures@gmail.com  

Children's Privacy  

Elvathread is committed to protecting the privacy of minors. We do not knowingly collect, store, or process personal information from individuals under the age of 18. If it comes to our attention that a minor has submitted personal data without verified parental or guardian consent, we will take immediate steps to delete that information from our systems.  

If you are a parent or legal guardian and believe that your child’s information may have been collected without authorization, please contact us at rendentventures@gmail.com so we can investigate and take appropriate action.  

Changes to This Privacy Policy  

  • We may revise this Privacy Policy periodically to reflect updates in legal regulations, security standards, or our business practices.  
  • Any changes will be published on this page, and the updated policy will take effect as soon as it is posted.  
  • By continuing to use Elvathread after changes are made, you acknowledge and accept the revised terms.  
  • We encourage you to check this page regularly to stay informed about how your personal data is managed.  
  • If you have any questions or concerns about this policy or how your information is used, please contact us at rendentventures@gmail.com.  

Consent  

By accessing and using our website or services, you acknowledge that you have read, understood, and agreed to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.  

Contact Us  

If you have any questions, concerns, or requests related to this Privacy Policy or the way your data is handled, please feel free to reach out to us at:  

rendentventures@gmail.com